Driver's Log 12.2011
 
Welcome back!
 
Mark Wagner (L) with Mercedes-Benz service shop foreman Roger Young.
As the New Year approaches, we are taking time to consider how our business had changed and grown in the past year.
 
One of our successes is the growth we have seen in our service departments. As vehicles have become more technologically advanced, we have seen the increased necessity for specially made tools, brand and model specific computer diagnostics and advanced personnel training. 
 
As a result, our customers realize the value of servicing their vehicle where it will be done correctly. In addition, each service department has built a team of wonderful, customer service oriented advisors who truly love the brand they support and the customers they have come to know. Also, care is being taken to create comfortable waiting areas offering refreshments, HD TV and Wi-Fi.  We also offer loaner vehicles and free transportation to home or work. 
 
Whether you purchased your vehicle from us or not, we appreciate the opportunity to prove ourselves to new service customers and warmly thank all of our previous service customers. And, we look forward to (finally) being able to give our Audi family of customers the location and facility they deserve to meet their servicing needs in our new facility coming this spring.
 
Happy New Year to all!
 
 
   Mark Wagner

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