To Our Beloved Customers

Mercedes-Benz of Shrewsbury is here for you during these uncertain times. 

On Monday, March 23rd Massachusetts Governor Charlie Baker ordered all non-essential businesses to close in response to the COVID-19 pandemic that is spreading throughout the world. These closures will begin on Tuesday, March 24th and are scheduled to conclude on Tuesday, April 7th at noon. In response to that proclamation, Mercedes-Benz of Shrewsbury is taking the following steps to continue to provide you with the excellent service you have come to expect from our team. 

  • Our sales department will remain open for essential purchases, by appointment only: If you experience a catastrophic failure of your vehicle and need to replace it, please call for an appointment.
  • Our service department will remain open: Automotive technicians and the work they do are considered essential personnel under Governor Baker's proclamation. If your vehicle requires service, now may be the best time to have it done. We will pick up your vehicle for your appointment and return it back to you when the repair or maintenance is completed. Our technicians are taking extreme precautions to help prevent transmission of the COVID-19 virus. Please call to schedule a pickup for your appointment.
  • Our parts department will remain open: Automotive parts departments are also an essential personnel group under Governor Baker's policy. We will continue to fill orders made online and over the phone. Please call our parts department to place your order. 
We appreciate the loyalty you have shown us over the years and the many friendships we have developed in our community. Please be safe and keep your family close as we continue to battle this invisible foe. And as always, if you need anything please let us know. Please call this number for any inquiries or to schedule appointments:


Service Hours

  • Monday 7:00am - 5:00pm
  • Tuesday 7:00am - 5:00pm
  • Wednesday 7:00am - 5:00pm
  • Thursday 7:00am - 5:00pm
  • Friday 7:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed
See All Department Hours

Service Dept. Hours

  • Monday 7:00am - 5:00pm
  • Tuesday 7:00am - 5:00pm
  • Wednesday 7:00am - 5:00pm
  • Thursday 7:00am - 5:00pm
  • Friday 7:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed

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