Mercedes-Benz of Shrewsbury
760 Boston Turnpike Road Shrewsbury, MA 01545Sales: (888) 639-6605
- Service: 508-581-5690
- Parts: 508-581-5680
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Reviews From Our Customers
Posted by: Kelly W February 17, 2012
Very Happy, I would buy from Wagner again. Friendly and informed staff.
Posted by: Rhonda A February 16, 2012
Prior to my move to the mid-part of the state (relocated from W. MA) I was told if ever I needed service on my MB to take it to Shrewsbury- they have great customer service. My first experience- standard C service was a friendly visit. My second visit to the dealership had me a little more concerned about my vehicle until I met with Service Advisor, Mel. Mel lead me to make funny sounds in an attempt to describe what could possibly be wrong with my vehicle. Since a technician was nearby, I asked if she would hop into the car with me so that I could rattle the car for her and technician to hear the sound. Of course, like Murphy's Law- nothing! Mel (and technician) were both very patient and polite. They assured me they would call immediately if they found anything wrong with my vehicle.
I learned after driving away in the loaner, Mel stayed after-hours to assist me (I telephoned her as I had one more question). Hearing this, I am convinced that the Wagner Shrewsbury Dealership is not only concerned about the quality service performed on vehicles, but well committed to providing excellent customer service. THANK YOU Mel!
Posted by: David W February 16, 2012
EVERYONE WAS WONDERFUL THE SERVICE WAS GREAT AS WAS THE LOANER CAR I WILL ALWAYS BRING MY CAR TO YOU FOR SERVICE
Posted by: Matthew E February 15, 2012
The Bluetec R class is the best of all worlds, it drives like a sedan, it is large enough to transport my daughter's full sized concert harp, and has been averaging 28 MPG in the city.
Glen Shaw is excellent, as are all of the people at Wagners.
Posted by: Matthew E February 15, 2012
Alas, after only 19 years, my 300SD became too costly to repair. They however gave me a great trade in value against a new R350 Bluetec!
Posted by: Jill T February 14, 2012
The salespeople at Wagner Mercedes-Benz of Shrewsbury were very friendly without being pushy. My salesperson Bill, was great! He put me into the car I wanted, got the lowest interest payments around and made the car buying experience easy ! I love my Mercedes !!!
Posted by: Malcolm K February 12, 2012
The service rep was very cordial and helpful. It is very difficult to know that the service that was charged for was actually performed without actually watching. If you have all day to stand there and watch through the window you may be able to see something happening. You have to trust the service department. Wagner has been in business a long time, which is comforting. When one pays over a thousand dollars for a service visit, one can only hope that the life of the vehicle has been sufficiently extended to warrant the expenditure.
Posted by: Barry o February 12, 2012
As always my car was repaired as promised and with a minimum of inconvenience. I would not take either of my Mercedes Benz cars anywhere else for repairs!
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